People have said this to us before and fortunatly we have had the opportunity to prove to them that it can work. The most common reason that people have this issue is down to not having conversion tracking setup and blindly running ads.
Running a Google Ads campaign without knowing how to use it properly can be a recipe for burning a lot of money VERY fast.
The other most common problem we see are keywords being setup incorrectly, picking keywords that could also be used for something else or keywords that people use looking for information and not buying.
Once you have an experianced Google Ads manager from Springer Marketing working on your campaign, we can instantly fix things based on our knowledge of working on other campaigns, we can then setup conversion tracking so we can stop you wasting money on keywords that don’t produce results. Then you will have a campaign that WORKS!!!