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Website Design FAQ's

A: Don’t worry the majority of our customers have no idea about website design either. We take you through the whole process, we discuss your needs produce a proposal and then get on to building you a website that will generate your more business.

A: We have been building websites as a business for the last 10 years, however our founder Mike Turner has been building websites and marketing on businesses online for the last 20 years.

A: The cost of having a website designed can vary depending on many various factors, just like the cost of a house may vary. Although some website design companies work on price per page, we feel this is counterproductive this normally means that you start to limit the number of pages you have and stops you thinking about what you need to make your website successful. We work with you based on your budget to produce a website that will help your business grow and for your website to help your business. If we can come in under budget then fantastic but if you have needs bigger than your budget we can help you stage your website so that you see a return and can reinvest to get to that end goal.

A: Payment for your website design is due once we have uploaded your website to your domain.

A: We work with a wide range of businesses including small start-ups, large corporations, non-profits, B2B, B2C. These businesses span across many industries including technology, food, fashion, health & beauty, campsites, tourism, travel, finance, arts and trades.

Over the years, we’ve helped businesses grow, sell their services and products. We are really proud of how our advice, website design and marketing services have helped our customers.

Website functionality has ranged from basic to advanced. Our team takes the time to get to know your business, industry and competitors to ensure your website supports all of your goals and benefits your business.

A: On average our standard websites takes only 3-4 weeks to build. Our E-commerce (online store) websites take slightly longer at approximately 6-8 weeks days to build. Obviously time will vary from project to project and how many projects we are currently working on.

A: You will work with the same marketing executives that you either spoke to on the phone or met with in person the whole way through the project. It is important that there is the same goal of the website build and that doesn’t get lost. Having the same contact helps keep that consistency.

A: We build the majority of our websites on the Content Management System (CMS) platform WordPress. We find this have lots of functionality and pre-built plugins that help keep the cost of your project down. We are WordPress Developers and can build or tweak plugins if we need to. We however are not stuck with one particular platform, if your project is better suited to another platform or you wish us to work on another platform we are happy to do that. We have years of website design experience and are more than happy to work with other platforms such as Joomla, Drupal or any other you can think of or even hand code your site using HTML & CSS.

A: Yes of course we can, with our years of web design experience we have the skills to take on any project.

A: Yes. We include copy writing and editing in all of our proposals. We find this is an area many business owners struggle with. We gather all the information we need in our meeting and write great content that not only engages visitors but satisfies Google when ranking a website. We also build your sitemap and help structure the foundation of your website in the planning stages.

A: Yes. We have access to a large stock selection of photos and images and can even take photos of your products or of your team if you need us too. We offer a complete solution.

A: Yes! Once completed and paid for the website is 100% owned by you. You are welcome to take the website and host it wherever you like or use another company to update it.

A: Our name has a double meaning, the first because we spring people from the bottom of Google search results to the top. The second because our Managing Director has 3 Springer Spaniels and this is a nod to them.

A: We like to offer as much flexibility as possible. As experts in design and marketing we would like to believe that you trust us for what is best for your website and business. However if there are changes we offer 2 rounds of major revisions at no charge, and as many minor revisions to content as needed. Once your website has been tested on the development server and moved to the live site, we consider development over and all changes will be charged for at an hourly rate, therefore we encourage you to fully check the site before we move to the live servers to make sure you are happy. We like to develop long term relationships so it is important that you are happy with the website that goes live.

A: All of our websites are built with SEO in mind and all our SEO friendly, however SEO is a complex process and isn’t just a onetime service and needs to be worked on every month. By SEO friendly we mean that all the functionality needed to build your website is there, we include proper heading and title tags and write your content with both Google and your visitors in mind. You can then optimise your website as you need to in the future or hire us to continually work and update your site to improve your rankings. We often find that customer experience huge traffic boosts when we build them a new site.

A: Yes we can, obviously it depends on what your aims are but we look at the big picture and look to help our clients. We want all our small clients to become big clients. If you have ideas that we feel your budget can’t support then we will tell you and hopefully come up with a way of staging your website so you can develop it as you see a return on investment after each stage.

A: You could however in our experience websites built on the “build your own website platforms, don’t rank in Google and see very little traffic. We have seen instant results from just rebuilding clients sites, on sites that have cleaner website code.

A: A content management system (CMS) gives you complete control over your website, you will be able to log into the backend of the website and easily update the content of your website without having to write any code. This makes it easy for you to change wording, change prices or add content to a blog. It also means that if you choose for us to update your website it takes less time keeping future costs down.

A: Yes of course we can, we have several options when developing eCommerce websites and can integrate them with popular payment providers such as PayPal, WorldPay or SagePay. We can also like with other providers however this may involve extra custom coding.

A: Yes it will, we build all our websites with Google in mind. Our websites are build to be search engine friendly. The exact position will depend on how competitive your online competition is. With more and more companies now having website and nearly every industry having competition, nearly every website needs our additional SEO services to get the to the top of Google but our websites offer the perfect foundation for your business to be found.

A: Yes we can help you with website hosting, we work with some of the largest website hosting companies in the UK. Based on your requirements we offer different solutions from low cost hosting to specialised WordPress hosting for people with high volumes of visitors that need a secure site and content delivery networks.

A: Web hosting is the place on where your website sits. There are many different levels of web hosts from budget to high end. The level you need depends on how many visitors your website gets and how large your website is. Your hosting can affect your positions in Google, Google like to see fast sites that deliver content to visitors as fast as possible, so its not an area to scrimp on.

A: Don’t worry we can take care of this for you, we can purchase your domain name and register it in your name. If you are struggling to come up with a name, we can help you with this and provide you with a few available names to choose from.

A: A domain name is the address of your website such as www.springermarketingservices.co.uk.

A: No, we agree a price with you and that is the price you pay. Obviously if you ask for extras as we go along that affect the price then there may be additional charges but we will always inform you of this before going ahead.

A: Yes of course we can. We will build your new website on a temporary hidden website address so you can see the completed website before overwriting the existing site. This means you always have a website online.

A: We will call or meet with you to learn about your business and target market. Take to you about what your aims are for your website and what you think you need. We then will make any recommendations and provide you with a quote. You can then choose if you want to proceed. If you do then we will get to work on your website design, and build you a fantastic looking site.

Want to discuss your project? Call us on 01637 222 560


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